Pre-start & Start-up:
- Considering Starting a New Business
- Write a Business Plan
- Financials for Non-Financial People
- VAT & Tax
- Sales & Marketing
- Web Marketing
- HR – Interview & Management Techniques
- Employment Law
- Intellectual Property – Protecting Your Idea
- IT – inc Excel/Word and all MSOffice packages
- IT – setting up your own office network
Development & Growth for you & your team:
- Assertiveness
- Accounting & Finance
- Book Keeping
- Contracts of Employment (THR1)
- Creative Problem Solving & Decision Making
- Customer Care/Service Skills
- Discipline & Grievance (THR2)
- Effective Business Writing
- Effective Communication
- Equality & Diversity
- Fire Marshall Training
- Introduction to Effective Project Management
- Leadership Styles
- Managing Conflict
- Managing Diversity (THR3)
- Marketing Principles for a Successful Business
- Negotiation Skills
- People Management
- Presentation Skills
- Principles of Manual Handling
- Reception Skills
- Recruitment & Selection
- Right-Sizing Your Organisation (THR4)
- Risk Assessment - Principles & Practice
- Sales Techniques
- The Art of Conducting Meetings
- The New Administrator
- Time & Self Management
- Train the Trainer - (2 days)
- Winning Telephone Techniques